Yes, technical support is accessible via both email and phone. Our team of technical experts is at your service 24 hours a day. If you encounter any issues, you can raise a support ticket to notify our technical support team. Alternatively, feel free to get in touch with your account manager for assistance.
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Do you offer technical support?
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What is a Sender-ID?
The sender ID is the originating number (or alphanumeric string) visible on the recipient's phone. A sender ID consists of up to 11 characters, where the first two characters denote the Mobile Operator's network and the location, followed by a hyphen (-). The remaining 8 characters can be used for your sender ID, which could be your company or brand name. For instance, if your company name is BulkSMS, the sender ID can be something like TA-BulkSMS.
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How can I make a payment for SMS credits?
The payment can be made through any of the available payment options like Credit Card, Fund Transfer or by Cheque/DD. Click Here for more details.
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What are the advantages of Bulk SMS service?
Within the spectrum of messaging services, Short Message Service (SMS) stands out as a convenient, straightforward, and dependable option. In situations where making a call proves challenging, requiring multiple attempts for successful contact, a brief SMS can efficiently convey information without the need for prolonged time wastage.
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What is Bulk SMS Messaging?
Bulk SMS involves sending concise and rapid messages to a substantial audience, ranging from hundreds to thousands of individuals. The identical message is distributed to all recipients within a designated list. This service is commonly employed for sales promotions and advertising products and services.
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What is Distributed Ledger Technology?
Distributed ledger technology refers to the consensus of simulated, shared, and synchronized digital data that is distributed across various locations, spanning multiple sites, countries, or institutions.
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How to register on DLT platform ?
To register on the DLT platform, initiate the process by contacting your telecom operator. They will provide you with a link where you need to complete your profile by entering all relevant details. Additionally, you'll be required to upload your KYC documents. The associated fees will vary depending on the nature of your business.